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The 24-Hour Customer: New Rules for Winning in a Time-Starved, Always-Connected Economy
Autor: Ott, Adrian C.
Editorial: Harper Collins
Categoria: Business & Economics~Consumer Behavior
Hardcover

ISBN 13: 9780061798610
ISBN 10: 0061798614

Precio de Lista: $26.99 USD
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C-Scape: Conquer the Forces Changing Business Today
Autor: Kramer, Larry
Editorial: Harper Collins
Categoria: Business & Economics~Customer Service
Hardcover

ISBN 13: 9780061984976
ISBN 10: 0061984973

Precio de Lista: $27.99 USD
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The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results
Autor: Adamson, Brent
Editorial: Portfolio
Categoria: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781591848158
ISBN 10: 1591848156

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The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results
Autor: Adamson, Brent
Editorial: Portfolio
Categoria: Business & Economics~Customer Service
Hardcover

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ISBN 13: 9781591848158
ISBN 10: 1591848156

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Stock: 85
Consumed: Rethinking Business in the Era of Mindful Spending
Autor: Benett, Andrew
Editorial: Palgrave Macmillan
Categoria: Business & Economics~Consumer Behavior
Hardcover

ISBN 13: 9780230101784
ISBN 10: 023010178X

Precio de Lista: $30.00 USD
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The Customer Comes Second: Put Your People First and Watch 'e4m Kick Butt (Fully Revised and Updated)
Autor: Peters, Diane McFerrin
Editorial: Harper Collins
Categoria: Business & Economics~Customer Service
Hardcover

ISBN 13: 9780060526566
ISBN 10: 0060526564

Precio de Lista: $26.99 USD
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Customer Mania!: It's Never Too Late to Build a Customer-Focused Company
Autor: Blanchard, Kenneth
Editorial: Free Press
Categoria: Business & Economics~Customer Service
Softcover

ISBN 13: 9780743270298
ISBN 10: 0743270290

Precio de Lista: $16.00 USD
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Delivering Quality Service
Autor: Zeithaml, Valarie A.
Editorial: Free Press
Categoria: Business & Economics~Customer Service
Paperback

ISBN 13: 9781439167281
ISBN 10: 1439167281

Precio de Lista: $16.95 USD
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The Disloyal Company
Autor: Leger Marketing
Editorial: Transcontinental Books
Categoria: Business & Economics~Customer Service
Paperback

ISBN 13: 9780980992472
ISBN 10: 0980992478

Precio de Lista: $23.95 USD
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The Effortless Experience
Autor: Delisi, Rick
Editorial: Penguin Group
Categoria: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781591845812
ISBN 10: 1591845815

Precio de Lista: $29.95 USD
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Everyone's a Critic: Winning Customers in a Review-Driven World
Autor: Tancer, Bill
Editorial: Portfolio
Categoria: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781591846383
ISBN 10: 1591846382

Precio de Lista: $27.95 USD
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GoldMine 6 For Dummies
Autor: Scott, Joel
Editorial: Wiley
Categoria: Business & Economics~Customer Service
Softcover

ISBN 13: 9780764508455
ISBN 10: 0764508458

Precio de Lista: $24.99 USD
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How to Say It: Creating Complete Customer Satisfaction
Autor: Griffin, Jack
Editorial: Prentice Hall Press
Categoria: Business & Economics~Business Communication
Paperback

ISBN 13: 9780735205253
ISBN 10: 0735205256

Precio de Lista: $18.00 USD
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"I Love You More Than My Dog"
Autor: Bliss, Jeanne
Editorial: Portfolio
Categoria: Business & Economics~Customer Service
Paperback

ISBN 13: 9781591844419
ISBN 10: 159184441X

Precio de Lista: $15.00 USD
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Innovating IT: Transforming IT From Cost Crunchers to Growth Drivers
Autor: Arussy, Lior
Editorial: Wiley
Categoria: Business & Economics~Customer Service
Hardcover

ISBN 13: 9780764583698
ISBN 10: 0764583697

Precio de Lista: $19.99 USD
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Integrity Service: Treat Your Customers Right--Watch Your Business Grow
Autor: Willingham, Ron
Editorial: Free Press
Categoria: Business & Economics~Customer Service
Paperback

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ISBN 13: 9781476763323
ISBN 10: 1476763321

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Integrity Service: Treat Your Customers Right--Watch Your Business Grow
Autor: Willingham, Ron
Editorial: Free Press
Categoria: Business & Economics~Customer Service
Softcover

ISBN 13: 9781476763323
ISBN 10: 1476763321

Precio de Lista: $18.99 USD
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The Loyalty Leap
Autor: Pearson, Bryan
Editorial: Penguin Books
Categoria: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781591844914
ISBN 10: 1591844916

Precio de Lista: $25.95 USD
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The Market Driven Organization
Autor: Day, George S.
Editorial: Free Press
Categoria: Business & Economics~Customer Service
Paperback

ISBN 13: 9781416584612
ISBN 10: 1416584617

Precio de Lista: $20.95 USD
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The Mesh: Why the Future of Business Is Sharing
Autor: Gansky, Lisa
Editorial: Portfolio
Categoria: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781591843719
ISBN 10: 1591843715

Precio de Lista: $25.95 USD
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The New Rules of Retail
Autor: Dart, Michael
Editorial: Palgrave Macmillan
Categoria: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781137279262
ISBN 10: 1137279265

Precio de Lista: $27.00 USD
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Nice Companies Finish First
Autor: Shankman, Peter
Editorial: Palgrave Macmillan
Categoria: Business & Economics~Customer Service
Paperback

ISBN 13: 9781137279156
ISBN 10: 113727915X

Precio de Lista: $17.00 USD
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Salesforce Service Cloud For Dummies
Autor: Paz, Jon
Editorial: Wiley
Categoria: Business & Economics~Customer Service
Paperback

ISBN 13: 9781119010685
ISBN 10: 1119010683

Precio de Lista: $29.99 USD
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Salesforce. Com (2nd Edition)
Autor: Curington, Kristine
Editorial: Visual
Categoria: Business & Economics~Customer Service
Softcover

ISBN 13: 9781119047698
ISBN 10: 1119047692

Precio de Lista: $29.99 USD
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Satisfaction: How Every Great Company Listens to the Voice of the Customer
Autor: Denove, Chris
Editorial: Portfolio
Categoria: Business & Economics~Customer Service
Softcover

ISBN 13: 9781591841647
ISBN 10: 159184164X

Precio de Lista: $14.95 USD
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