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Customer Service

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The 24-Hour Customer: New Rules for Winning in a Time-Starved, Always-Connected Economy
Autor: Ott, Adrian C.
Editorial: HarperCollins Publisher
Categoria: Business & Economics~Consumer Behavior
Hardcover

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ISBN 13: 9780061798610
ISBN 10: 0061798614

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Bag the Elephant: How to Win & Keep BIG Customers
Autor: Kaplan, Steve
Editorial: Workman Publishing Company
Categoria: Business & Economics~Customer Service
Softcover

ISBN 13: 9780761145240
ISBN 10: 0761145249

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Bang!
Autor: Kaplan Thaler, Linda
Editorial: Currency Press
Categoria: Business & Economics~Customer Service
Hardcover

ISBN 13: 9780385508162
ISBN 10: 0385508166

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Best Practices
Autor: Andersen, Arthur
Editorial: Touchstone Books
Categoria: Business & Economics~Customer Service
Softcover

ISBN 13: 9780684848044
ISBN 10: 068484804X

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C-Scape: Conquer the Forces Changing Business Today
Autor: Kramer, Larry
Editorial: HarperCollins Publisher
Categoria: Business & Economics~Customer Service
Hardcover

ISBN 13: 9780061984976
ISBN 10: 0061984973

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Consumed: Rethinking Business in the Era of Mindful Spending
Autor: Benett, Andrew
Editorial: Palgrave Macmillan
Categoria: Business & Economics~Consumer Behavior
Hardcover

ISBN 13: 9780230101784
ISBN 10: 023010178X

Precio de Lista: $30.00 USD
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Customer Service for Dummies (2nd Edition)
Autor: Bailey, Keith M.
Editorial: Hungry Minds
Categoria: Business & Economics~Customer Service
Paper Textbook

ISBN 13: 9780764552090
ISBN 10: 0764552090

Precio de Lista: $21.99 USD
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Customer Service for Dummies (2nd Edition)
Autor: Bailey, Keith M.
Editorial: Wiley
Categoria: Business & Economics~Customer Service
Softcover

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ISBN 13: 9780764552090
ISBN 10: 0764552090

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Customer Service for Dummies (3rd Edition)
Autor: Bailey, Keith
Editorial: Wiley
Categoria: Business & Economics~Customer Service
Softcover

ISBN 13: 9780471768692
ISBN 10: 0471768693

Precio de Lista: $21.99 USD
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Delivering Quality Service
Autor: Zeithaml, Valarie A.
Editorial: Free Press
Categoria: Business & Economics~Customer Service
Paperback

ISBN 13: 9781439167281
ISBN 10: 1439167281

Precio de Lista: $16.95 USD
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GoldMine 6 For Dummies
Autor: Scott, Joel
Editorial: Wiley
Categoria: Business & Economics~Customer Service
Softcover

ISBN 13: 9780764508455
ISBN 10: 0764508458

Precio de Lista: $24.99 USD
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Hidden in Plain Sight
Autor: Chipchase, Jan
Editorial: HarperCollins Publishers
Categoria: Business & Economics~Commodities
Hardcover

ISBN 13: 9780062125699
ISBN 10: 0062125699

Precio de Lista: $28.99 USD
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How to Say It: Creating Complete Customer Satisfaction
Autor: Griffin, Jack
Editorial: Prentice Hall Press
Categoria: Business & Economics~Business Communication
Softcover

ISBN 13: 9780735205253
ISBN 10: 0735205256

Precio de Lista: $18.00 USD
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"I Love You More Than My Dog"
Autor: Bliss, Jeanne
Editorial: Portfolio
Categoria: Business & Economics~Customer Service
Paperback

ISBN 13: 9781591844419
ISBN 10: 159184441X

Precio de Lista: $15.00 USD
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The Loyalty Leap
Autor: Pearson, Bryan
Editorial: Penguin Books
Categoria: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781591844914
ISBN 10: 1591844916

Precio de Lista: $25.95 USD
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The Mesh: Why the Future of Business Is Sharing
Autor: Gansky, Lisa
Editorial: Portfolio
Categoria: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781591843719
ISBN 10: 1591843715

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Monster Loyalty
Autor: Huba, Jackie
Editorial: Penguin Books
Categoria: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781591846505
ISBN 10: 1591846501

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Outside Innovation: How Your Customers Will Co-Design Your Company's Future
Autor: Seybold, Patricia B.
Editorial: Collins
Categoria: Business & Economics~Customer Service
Hardcover

ISBN 13: 9780061135903
ISBN 10: 0061135909

Precio de Lista: $26.95 USD
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Satisfaction: How Every Great Company Listens to the Voice of the Customer
Autor: Denove, Chris
Editorial: Portfolio
Categoria: Business & Economics~Customer Service
Softcover

ISBN 13: 9781591841647
ISBN 10: 159184164X

Precio de Lista: $14.95 USD
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The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference
Autor: Fornell, Claes
Editorial: Palgrave Macmillan
Categoria: Business & Economics~Customer Service
Softcover

ISBN 13: 9780230604063
ISBN 10: 0230604064

Precio de Lista: $16.95 USD
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Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone.
Autor: Joel, Mitch
Editorial: Business Plus
Categoria: Business & Economics~Customer Service
Softcover

ISBN 13: 9780446548229
ISBN 10: 0446548227

Precio de Lista: $16.99 USD
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Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone.
Autor: Joel, Mitch
Editorial: Business Plus
Categoria: Business & Economics~Customer Service
Softcover

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ISBN 13: 9780446548229
ISBN 10: 0446548227

Precio de Lista: $16.99 USD
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Social CRM for Dummies
Autor: Diamond, Stephanie
Editorial: Wiley
Categoria: Business & Economics~Customer Service
Softcover

ISBN 13: 9781118242490
ISBN 10: 1118242491

Precio de Lista: $24.99 USD
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Spark: Be More Innovative Through Co-Creation
Autor: Winsor, John
Editorial: B2 Books
Categoria: Business & Economics~Customer Service
Paperback

ISBN 13: 9781932841473
ISBN 10: 1932841474

Precio de Lista: $16.00 USD
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Users Not Customers
Autor: Shapiro, Aaron
Editorial: Portfolio
Categoria: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781591843863
ISBN 10: 1591843863

Precio de Lista: $26.95 USD
Nuestro Precio: $5.99 (78% OFF) USD

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