Selección
Customer Service
The 24-Hour Customer: New Rules for Winning in a Time-Starved, Always-Connected Economy
Autor: Ott, Adrian C.
Editorial: HarperCollins Publisher
Categoria: Business & Economics~Consumer Behavior
Hardcover
ISBN 13: 9780061798610
ISBN 10: 0061798614
Precio de Lista: $26.99 USD
Nuestro Precio: $4.99 (82% OFF) USD
Autor: Ott, Adrian C.
Editorial: HarperCollins Publisher
Categoria: Business & Economics~Consumer Behavior
Hardcover
ISBN 13: 9780061798610
ISBN 10: 0061798614
Precio de Lista: $26.99 USD
Nuestro Precio: $4.99 (82% OFF) USD
Bag the Elephant: How to Win & Keep BIG Customers
Autor: Kaplan, Steve
Editorial: Workman Publishing Company
Categoria: Business & Economics~Customer Service
Softcover
ISBN 13: 9780761145240
ISBN 10: 0761145249
Precio de Lista: $13.95 USD
Nuestro Precio: $5.99 (57% OFF) USD
Autor: Kaplan, Steve
Editorial: Workman Publishing Company
Categoria: Business & Economics~Customer Service
Softcover
ISBN 13: 9780761145240
ISBN 10: 0761145249
Precio de Lista: $13.95 USD
Nuestro Precio: $5.99 (57% OFF) USD
Bang!
Autor: Kaplan Thaler, Linda
Editorial: Currency Press
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780385508162
ISBN 10: 0385508166
Precio de Lista: $24.95 USD
Nuestro Precio: $7.99 (68% OFF) USD
Autor: Kaplan Thaler, Linda
Editorial: Currency Press
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780385508162
ISBN 10: 0385508166
Precio de Lista: $24.95 USD
Nuestro Precio: $7.99 (68% OFF) USD
C-Scape: Conquer the Forces Changing Business Today
Autor: Kramer, Larry
Editorial: HarperCollins Publisher
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780061984976
ISBN 10: 0061984973
Precio de Lista: $27.99 USD
Nuestro Precio: $5.99 (79% OFF) USD
Autor: Kramer, Larry
Editorial: HarperCollins Publisher
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780061984976
ISBN 10: 0061984973
Precio de Lista: $27.99 USD
Nuestro Precio: $5.99 (79% OFF) USD
Consumed: Rethinking Business in the Era of Mindful Spending
Autor: Benett, Andrew
Editorial: Palgrave Macmillan
Categoria: Business & Economics~Consumer Behavior
Hardcover
ISBN 13: 9780230101784
ISBN 10: 023010178X
Precio de Lista: $30.00 USD
Nuestro Precio: $6.99 (77% OFF) USD
Autor: Benett, Andrew
Editorial: Palgrave Macmillan
Categoria: Business & Economics~Consumer Behavior
Hardcover
ISBN 13: 9780230101784
ISBN 10: 023010178X
Precio de Lista: $30.00 USD
Nuestro Precio: $6.99 (77% OFF) USD
The Cost of Bad Behavior: How Incivility Is Damaging Your Business and What to Do About It
Autor: Bennis, Warren
Editorial: Portfolio
Categoria: Business & Economics~Business Etiquette
Hardcover
ISBN 13: 9781591842613
ISBN 10: 1591842611
Precio de Lista: $25.95 USD
Nuestro Precio: $5.99 (77% OFF) USD
Autor: Bennis, Warren
Editorial: Portfolio
Categoria: Business & Economics~Business Etiquette
Hardcover
ISBN 13: 9781591842613
ISBN 10: 1591842611
Precio de Lista: $25.95 USD
Nuestro Precio: $5.99 (77% OFF) USD
The Culting of Brands: Turn Your Customers into True Believers
Autor: Atkin, Douglas
Editorial: Portfolio
Categoria: Business & Economics~Customer Service
Paperback
ISBN 13: 9781591840961
ISBN 10: 1591840961
Precio de Lista: $15.00 USD
Nuestro Precio: $4.99 (67% OFF) USD
Autor: Atkin, Douglas
Editorial: Portfolio
Categoria: Business & Economics~Customer Service
Paperback
ISBN 13: 9781591840961
ISBN 10: 1591840961
Precio de Lista: $15.00 USD
Nuestro Precio: $4.99 (67% OFF) USD
The Customer Comes Second: Put Your People First and Watch 'e4m Kick Butt (Fully Revised and Updated)
Autor: Peters, Diane McFerrin
Editorial: HarperCollins Publisher
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780060526566
ISBN 10: 0060526564
Precio de Lista: $26.99 USD
Nuestro Precio: $6.49 (76% OFF) USD
Autor: Peters, Diane McFerrin
Editorial: HarperCollins Publisher
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780060526566
ISBN 10: 0060526564
Precio de Lista: $26.99 USD
Nuestro Precio: $6.49 (76% OFF) USD
Customer Service for Dummies (2nd Edition)
Autor: Bailey, Keith M.
Editorial: Hungry Minds
Categoria: Business & Economics~Customer Service
Paper Textbook
ISBN 13: 9780764552090
ISBN 10: 0764552090
Precio de Lista: $21.99 USD
Nuestro Precio: $9.99 (55% OFF) USD
Autor: Bailey, Keith M.
Editorial: Hungry Minds
Categoria: Business & Economics~Customer Service
Paper Textbook
ISBN 13: 9780764552090
ISBN 10: 0764552090
Precio de Lista: $21.99 USD
Nuestro Precio: $9.99 (55% OFF) USD
Customer Service for Dummies (3rd Edition)
Autor: Bailey, Keith
Editorial: Wiley
Categoria: Business & Economics~Customer Service
Softcover
ISBN 13: 9780471768692
ISBN 10: 0471768693
Precio de Lista: $21.99 USD
Nuestro Precio: $8.99 (59% OFF) USD
Autor: Bailey, Keith
Editorial: Wiley
Categoria: Business & Economics~Customer Service
Softcover
ISBN 13: 9780471768692
ISBN 10: 0471768693
Precio de Lista: $21.99 USD
Nuestro Precio: $8.99 (59% OFF) USD
Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Autor: Berry, Leonard L.
Editorial: Free Press
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780684845111
ISBN 10: 0684845113
Precio de Lista: $28.00 USD
Nuestro Precio: $5.49 (80% OFF) USD
Autor: Berry, Leonard L.
Editorial: Free Press
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780684845111
ISBN 10: 0684845113
Precio de Lista: $28.00 USD
Nuestro Precio: $5.49 (80% OFF) USD
Empathetic Marketing: How to Satisfy the 6 Core Emotional Needs of Your Customers
Autor: Ingwer, Mark
Editorial: Palgrave Macmillan
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780230340275
ISBN 10: 023034027X
Precio de Lista: $35.00 USD
Nuestro Precio: $10.99 (69% OFF) USD
Autor: Ingwer, Mark
Editorial: Palgrave Macmillan
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780230340275
ISBN 10: 023034027X
Precio de Lista: $35.00 USD
Nuestro Precio: $10.99 (69% OFF) USD
GoldMine 6 For Dummies
Autor: Scott, Joel
Editorial: Wiley
Categoria: Business & Economics~Customer Service
Softcover
ISBN 13: 9780764508455
ISBN 10: 0764508458
Precio de Lista: $24.99 USD
Nuestro Precio: $4.99 (80% OFF) USD
Autor: Scott, Joel
Editorial: Wiley
Categoria: Business & Economics~Customer Service
Softcover
ISBN 13: 9780764508455
ISBN 10: 0764508458
Precio de Lista: $24.99 USD
Nuestro Precio: $4.99 (80% OFF) USD
Hotel Front Office Simulation Workbook with CD-ROM
Autor: Kline, Sheryl Fried
Editorial: Wiley
Categoria: Business & Economics~Customer Service
Softcover
ISBN 13: 9780471203315
ISBN 10: 0471203319
Precio de Lista: $67.95 USD
Nuestro Precio: $15.99 (76% OFF) USD
Autor: Kline, Sheryl Fried
Editorial: Wiley
Categoria: Business & Economics~Customer Service
Softcover
ISBN 13: 9780471203315
ISBN 10: 0471203319
Precio de Lista: $67.95 USD
Nuestro Precio: $15.99 (76% OFF) USD
"I Love You More Than My Dog"
Autor: Bliss, Jeanne
Editorial: Portfolio
Categoria: Business & Economics~Customer Service
Paperback
ISBN 13: 9781591844419
ISBN 10: 159184441X
Precio de Lista: $15.00 USD
Nuestro Precio: $3.99 (73% OFF) USD
Autor: Bliss, Jeanne
Editorial: Portfolio
Categoria: Business & Economics~Customer Service
Paperback
ISBN 13: 9781591844419
ISBN 10: 159184441X
Precio de Lista: $15.00 USD
Nuestro Precio: $3.99 (73% OFF) USD
"I Love You More Than My Dog": Five Decisions That Drive Exterme Customer Loyalty in Good Times and Bad
Autor: Bliss, Jeanne
Editorial: Portfolio
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9781591842958
ISBN 10: 1591842956
Precio de Lista: $22.95 USD
Nuestro Precio: $6.99 (70% OFF) USD
Autor: Bliss, Jeanne
Editorial: Portfolio
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9781591842958
ISBN 10: 1591842956
Precio de Lista: $22.95 USD
Nuestro Precio: $6.99 (70% OFF) USD
The Loyalty Leap
Autor: Pearson, Bryan
Editorial: Penguin Books
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9781591844914
ISBN 10: 1591844916
Precio de Lista: $25.95 USD
Nuestro Precio: $4.99 (81% OFF) USD
Autor: Pearson, Bryan
Editorial: Penguin Books
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9781591844914
ISBN 10: 1591844916
Precio de Lista: $25.95 USD
Nuestro Precio: $4.99 (81% OFF) USD
The Loyalty Leap: Turning Customer Information into Customer Intimacy
Autor: Pearson, Bryan
Editorial: Portfolio
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9781591844914
ISBN 10: 1591844916
Precio de Lista: $25.95 USD
Nuestro Precio: $2.99 (88% OFF) USD
Autor: Pearson, Bryan
Editorial: Portfolio
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9781591844914
ISBN 10: 1591844916
Precio de Lista: $25.95 USD
Nuestro Precio: $2.99 (88% OFF) USD
Managing Customer Value
Autor: Gale, Bradley T.
Editorial: Free Press
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780029110454
ISBN 10: 0029110459
Precio de Lista: $35.00 USD
Nuestro Precio: $6.99 (80% OFF) USD
Autor: Gale, Bradley T.
Editorial: Free Press
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780029110454
ISBN 10: 0029110459
Precio de Lista: $35.00 USD
Nuestro Precio: $6.99 (80% OFF) USD
The Market Driven Organization: Understanding, Attracting, and Keeping Baluable Customers
Autor: Day, George S.
Editorial: Free Press
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780684864679
ISBN 10: 0684864673
Precio de Lista: $28.00 USD
Nuestro Precio: $6.99 (75% OFF) USD
Autor: Day, George S.
Editorial: Free Press
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780684864679
ISBN 10: 0684864673
Precio de Lista: $28.00 USD
Nuestro Precio: $6.99 (75% OFF) USD
The Mesh: Why the Future of Business Is Sharing
Autor: Gansky, Lisa
Editorial: Portfolio
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9781591843719
ISBN 10: 1591843715
Precio de Lista: $25.95 USD
Nuestro Precio: $5.99 (77% OFF) USD
Autor: Gansky, Lisa
Editorial: Portfolio
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9781591843719
ISBN 10: 1591843715
Precio de Lista: $25.95 USD
Nuestro Precio: $5.99 (77% OFF) USD
Outside Innovation: How Your Customers Will Co-Design Your Company's Future
Autor: Seybold, Patricia B.
Editorial: Collins
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780061135903
ISBN 10: 0061135909
Precio de Lista: $26.95 USD
Nuestro Precio: $4.99 (81% OFF) USD
Autor: Seybold, Patricia B.
Editorial: Collins
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780061135903
ISBN 10: 0061135909
Precio de Lista: $26.95 USD
Nuestro Precio: $4.99 (81% OFF) USD
Overpromise and Overdeliver: The Secrets of Unshakable Customer Loyalty
Autor: Barrera, Rick
Editorial: Portfolio
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9781591840619
ISBN 10: 1591840619
Precio de Lista: $25.95 USD
Nuestro Precio: $4.99 (81% OFF) USD
Autor: Barrera, Rick
Editorial: Portfolio
Categoria: Business & Economics~Customer Service
Hardcover
ISBN 13: 9781591840619
ISBN 10: 1591840619
Precio de Lista: $25.95 USD
Nuestro Precio: $4.99 (81% OFF) USD
The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference
Autor: Fornell, Claes
Editorial: Palgrave Macmillan
Categoria: Business & Economics~Customer Service
Softcover
ISBN 13: 9780230604063
ISBN 10: 0230604064
Precio de Lista: $16.95 USD
Nuestro Precio: $6.99 (59% OFF) USD
Autor: Fornell, Claes
Editorial: Palgrave Macmillan
Categoria: Business & Economics~Customer Service
Softcover
ISBN 13: 9780230604063
ISBN 10: 0230604064
Precio de Lista: $16.95 USD
Nuestro Precio: $6.99 (59% OFF) USD
Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone.
Autor: Joel, Mitch
Editorial: Business Plus
Categoria: Business & Economics~Customer Service
Softcover
ISBN 13: 9780446548229
ISBN 10: 0446548227
Precio de Lista: $16.99 USD
Nuestro Precio: $8.49 (50% OFF) USD
Autor: Joel, Mitch
Editorial: Business Plus
Categoria: Business & Economics~Customer Service
Softcover
ISBN 13: 9780446548229
ISBN 10: 0446548227
Precio de Lista: $16.99 USD
Nuestro Precio: $8.49 (50% OFF) USD
