Customer Service

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The 24-Hour Customer: New Rules for Winning in a Time-Starved, Always-Connected Economy
Author: Ott, Adrian C.
Publisher: HarperCollins Publisher
Category: Business & Economics~Consumer Behavior
Hardcover

ISBN 13: 9780061798610
ISBN 10: 0061798614

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C-Scape: Conquer the Forces Changing Business Today
Author: Kramer, Larry
Publisher: HarperCollins Publisher
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9780061984976
ISBN 10: 0061984973

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The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results
Author: Adamson, Brent
Publisher: Portfolio
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781591848158
ISBN 10: 1591848156

List Price: $28.95 USD
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Stock: 85
Consumed: Rethinking Business in the Era of Mindful Spending
Author: Benett, Andrew
Publisher: Palgrave Macmillan
Category: Business & Economics~Consumer Behavior
Hardcover

ISBN 13: 9780230101784
ISBN 10: 023010178X

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Creating Competitive Advantage - Give Customers a Reason to Choose You Over Your Competitors
Author: Flanagan, William G.
Publisher: Crown Publishers
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9780385517096
ISBN 10: 0385517092

List Price: $23.00 USD
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The Curve
Author: Lovell, Nicholas
Publisher: Penguin Group
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781591846635
ISBN 10: 1591846633

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Delivering Quality Service
Author: Zeithaml, Valarie A.
Publisher: Free Press
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9781439167281
ISBN 10: 1439167281

List Price: $16.95 USD
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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Author: Berry, Leonard L.
Publisher: Free Press
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9780684845111
ISBN 10: 0684845113

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The Disloyal Company
Author: Leger Marketing
Publisher: Transcontinental Books
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9780980992472
ISBN 10: 0980992478

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Everyone's a Critic: Winning Customers in a Review-Driven World
Author: Tancer, Bill
Publisher: Portfolio
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781591846383
ISBN 10: 1591846382

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GoldMine 6 For Dummies
Author: Scott, Joel
Publisher: Wiley
Category: Business & Economics~Customer Service
Softcover

ISBN 13: 9780764508455
ISBN 10: 0764508458

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How to Say It: Creating Complete Customer Satisfaction
Author: Griffin, Jack
Publisher: Prentice Hall Press
Category: Business & Economics~Business Communication
Paperback

ISBN 13: 9780735205253
ISBN 10: 0735205256

List Price: $18.00 USD
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Hug Your Haters - How to Embrace Complaints and Keep Your Customers
Author: Baer, Jay
Publisher: Portfolio
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781101980675
ISBN 10: 1101980672

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Stock: 44
"I Love You More Than My Dog"
Author: Bliss, Jeanne
Publisher: Portfolio
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9781591844419
ISBN 10: 159184441X

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Innovating IT: Transforming IT From Cost Crunchers to Growth Drivers
Author: Arussy, Lior
Publisher: Wiley
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9780764583698
ISBN 10: 0764583697

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Stock: 26
Integrity Service: Treat Your Customers Right--Watch Your Business Grow
Author: Willingham, Ron
Publisher: Free Press
Category: Business & Economics~Customer Service
Softcover

ISBN 13: 9781476763323
ISBN 10: 1476763321

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Integrity Service: Treat Your Customers Right--Watch Your Business Grow
Author: Willingham, Ron
Publisher: Free Press
Category: Business & Economics~Customer Service
Paperback

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ISBN 13: 9781476763323
ISBN 10: 1476763321

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Jab, Jab, Jab, Right Hook
Author: Vaynerchuk, Gary
Publisher: Harper Collins Publisher
Category: Business & Economics~Customer Service
Hardcover

Autographed Copy


ISBN 13: 9780062316714
ISBN 10: 0062316710

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Stock: 72
The Loyalty Leap
Author: Pearson, Bryan
Publisher: Penguin Books
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781591844914
ISBN 10: 1591844916

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Stock: 23
The Market Driven Organization
Author: Day, George S.
Publisher: Free Press
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9781416584612
ISBN 10: 1416584617

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Stock: 28
The Mesh: Why the Future of Business Is Sharing
Author: Gansky, Lisa
Publisher: Portfolio
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781591843719
ISBN 10: 1591843715

List Price: $25.95 USD
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Stock: 75
The New Rules of Retail
Author: Dart, Michael
Publisher: Palgrave Macmillan
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781137279262
ISBN 10: 1137279265

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Stock: 42
Nice Companies Finish First
Author: Shankman, Peter
Publisher: Palgrave Macmillan
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9781137279156
ISBN 10: 113727915X

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Salesforce Service Cloud For Dummies
Author: Paz, Jon
Publisher: Wiley
Category: Business & Economics~Customer Service
Softcover

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ISBN 13: 9781119010685
ISBN 10: 1119010683

List Price: $29.99 USD
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Salesforce Service Cloud For Dummies
Author: Paz, Jon
Publisher: Wiley
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9781119010685
ISBN 10: 1119010683

List Price: $29.99 USD
Our Price: $8.99 (70% OFF) USD

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