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Customer Service
The 24-Hour Customer: New Rules for Winning in a Time-Starved, Always-Connected Economy
Author: Ott, Adrian C.
Publisher: HarperCollins Publisher
Category: Business & Economics~Consumer Behavior
Hardcover
ISBN 13: 9780061798610
ISBN 10: 0061798614
List Price: $26.99 USD
Our Price: $4.99 (82% OFF) USD
Author: Ott, Adrian C.
Publisher: HarperCollins Publisher
Category: Business & Economics~Consumer Behavior
Hardcover
ISBN 13: 9780061798610
ISBN 10: 0061798614
List Price: $26.99 USD
Our Price: $4.99 (82% OFF) USD
Bag the Elephant: How to Win & Keep BIG Customers
Author: Kaplan, Steve
Publisher: Workman Publishing Company
Category: Business & Economics~Customer Service
Softcover
ISBN 13: 9780761145240
ISBN 10: 0761145249
List Price: $13.95 USD
Our Price: $5.99 (57% OFF) USD
Author: Kaplan, Steve
Publisher: Workman Publishing Company
Category: Business & Economics~Customer Service
Softcover
ISBN 13: 9780761145240
ISBN 10: 0761145249
List Price: $13.95 USD
Our Price: $5.99 (57% OFF) USD
Bang!
Author: Kaplan Thaler, Linda
Publisher: Currency Press
Category: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780385508162
ISBN 10: 0385508166
List Price: $24.95 USD
Our Price: $7.99 (68% OFF) USD
Author: Kaplan Thaler, Linda
Publisher: Currency Press
Category: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780385508162
ISBN 10: 0385508166
List Price: $24.95 USD
Our Price: $7.99 (68% OFF) USD
C-Scape: Conquer the Forces Changing Business Today
Author: Kramer, Larry
Publisher: HarperCollins Publisher
Category: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780061984976
ISBN 10: 0061984973
List Price: $27.99 USD
Our Price: $5.99 (79% OFF) USD
Author: Kramer, Larry
Publisher: HarperCollins Publisher
Category: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780061984976
ISBN 10: 0061984973
List Price: $27.99 USD
Our Price: $5.99 (79% OFF) USD
Consumed: Rethinking Business in the Era of Mindful Spending
Author: Benett, Andrew
Publisher: Palgrave Macmillan
Category: Business & Economics~Consumer Behavior
Hardcover
ISBN 13: 9780230101784
ISBN 10: 023010178X
List Price: $30.00 USD
Our Price: $6.99 (77% OFF) USD
Author: Benett, Andrew
Publisher: Palgrave Macmillan
Category: Business & Economics~Consumer Behavior
Hardcover
ISBN 13: 9780230101784
ISBN 10: 023010178X
List Price: $30.00 USD
Our Price: $6.99 (77% OFF) USD
The Cost of Bad Behavior: How Incivility Is Damaging Your Business and What to Do About It
Author: Bennis, Warren
Publisher: Portfolio
Category: Business & Economics~Business Etiquette
Hardcover
ISBN 13: 9781591842613
ISBN 10: 1591842611
List Price: $25.95 USD
Our Price: $5.99 (77% OFF) USD
Author: Bennis, Warren
Publisher: Portfolio
Category: Business & Economics~Business Etiquette
Hardcover
ISBN 13: 9781591842613
ISBN 10: 1591842611
List Price: $25.95 USD
Our Price: $5.99 (77% OFF) USD
The Culting of Brands: Turn Your Customers into True Believers
Author: Atkin, Douglas
Publisher: Portfolio
Category: Business & Economics~Customer Service
Paperback
ISBN 13: 9781591840961
ISBN 10: 1591840961
List Price: $15.00 USD
Our Price: $4.99 (67% OFF) USD
Author: Atkin, Douglas
Publisher: Portfolio
Category: Business & Economics~Customer Service
Paperback
ISBN 13: 9781591840961
ISBN 10: 1591840961
List Price: $15.00 USD
Our Price: $4.99 (67% OFF) USD
The Customer Comes Second: Put Your People First and Watch 'e4m Kick Butt (Fully Revised and Updated)
Author: Peters, Diane McFerrin
Publisher: HarperCollins Publisher
Category: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780060526566
ISBN 10: 0060526564
List Price: $26.99 USD
Our Price: $6.49 (76% OFF) USD
Author: Peters, Diane McFerrin
Publisher: HarperCollins Publisher
Category: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780060526566
ISBN 10: 0060526564
List Price: $26.99 USD
Our Price: $6.49 (76% OFF) USD
Customer Service for Dummies (2nd Edition)
Author: Bailey, Keith M.
Publisher: Hungry Minds
Category: Business & Economics~Customer Service
Paper Textbook
ISBN 13: 9780764552090
ISBN 10: 0764552090
List Price: $21.99 USD
Our Price: $9.99 (55% OFF) USD
Author: Bailey, Keith M.
Publisher: Hungry Minds
Category: Business & Economics~Customer Service
Paper Textbook
ISBN 13: 9780764552090
ISBN 10: 0764552090
List Price: $21.99 USD
Our Price: $9.99 (55% OFF) USD
Customer Service for Dummies (3rd Edition)
Author: Bailey, Keith
Publisher: Wiley
Category: Business & Economics~Customer Service
Softcover
ISBN 13: 9780471768692
ISBN 10: 0471768693
List Price: $21.99 USD
Our Price: $8.99 (59% OFF) USD
Author: Bailey, Keith
Publisher: Wiley
Category: Business & Economics~Customer Service
Softcover
ISBN 13: 9780471768692
ISBN 10: 0471768693
List Price: $21.99 USD
Our Price: $8.99 (59% OFF) USD
Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Author: Berry, Leonard L.
Publisher: Free Press
Category: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780684845111
ISBN 10: 0684845113
List Price: $28.00 USD
Our Price: $5.49 (80% OFF) USD
Author: Berry, Leonard L.
Publisher: Free Press
Category: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780684845111
ISBN 10: 0684845113
List Price: $28.00 USD
Our Price: $5.49 (80% OFF) USD
GoldMine 6 For Dummies
Author: Scott, Joel
Publisher: Wiley
Category: Business & Economics~Customer Service
Softcover
ISBN 13: 9780764508455
ISBN 10: 0764508458
List Price: $24.99 USD
Our Price: $4.99 (80% OFF) USD
Author: Scott, Joel
Publisher: Wiley
Category: Business & Economics~Customer Service
Softcover
ISBN 13: 9780764508455
ISBN 10: 0764508458
List Price: $24.99 USD
Our Price: $4.99 (80% OFF) USD
Hotel Front Office Simulation Workbook with CD-ROM
Author: Kline, Sheryl Fried
Publisher: Wiley
Category: Business & Economics~Customer Service
Softcover
ISBN 13: 9780471203315
ISBN 10: 0471203319
List Price: $67.95 USD
Our Price: $15.99 (76% OFF) USD
Author: Kline, Sheryl Fried
Publisher: Wiley
Category: Business & Economics~Customer Service
Softcover
ISBN 13: 9780471203315
ISBN 10: 0471203319
List Price: $67.95 USD
Our Price: $15.99 (76% OFF) USD
"I Love You More Than My Dog"
Author: Bliss, Jeanne
Publisher: Portfolio
Category: Business & Economics~Customer Service
Paperback
ISBN 13: 9781591844419
ISBN 10: 159184441X
List Price: $15.00 USD
Our Price: $3.99 (73% OFF) USD
Author: Bliss, Jeanne
Publisher: Portfolio
Category: Business & Economics~Customer Service
Paperback
ISBN 13: 9781591844419
ISBN 10: 159184441X
List Price: $15.00 USD
Our Price: $3.99 (73% OFF) USD
"I Love You More Than My Dog": Five Decisions That Drive Exterme Customer Loyalty in Good Times and Bad
Author: Bliss, Jeanne
Publisher: Portfolio
Category: Business & Economics~Customer Service
Hardcover
ISBN 13: 9781591842958
ISBN 10: 1591842956
List Price: $22.95 USD
Our Price: $6.99 (70% OFF) USD
Author: Bliss, Jeanne
Publisher: Portfolio
Category: Business & Economics~Customer Service
Hardcover
ISBN 13: 9781591842958
ISBN 10: 1591842956
List Price: $22.95 USD
Our Price: $6.99 (70% OFF) USD
The Loyalty Leap
Author: Pearson, Bryan
Publisher: Penguin Books
Category: Business & Economics~Customer Service
Hardcover
ISBN 13: 9781591844914
ISBN 10: 1591844916
List Price: $25.95 USD
Our Price: $4.99 (81% OFF) USD
Author: Pearson, Bryan
Publisher: Penguin Books
Category: Business & Economics~Customer Service
Hardcover
ISBN 13: 9781591844914
ISBN 10: 1591844916
List Price: $25.95 USD
Our Price: $4.99 (81% OFF) USD
The Loyalty Leap: Turning Customer Information into Customer Intimacy
Author: Pearson, Bryan
Publisher: Portfolio
Category: Business & Economics~Customer Service
Hardcover
ISBN 13: 9781591844914
ISBN 10: 1591844916
List Price: $25.95 USD
Our Price: $2.99 (88% OFF) USD
Author: Pearson, Bryan
Publisher: Portfolio
Category: Business & Economics~Customer Service
Hardcover
ISBN 13: 9781591844914
ISBN 10: 1591844916
List Price: $25.95 USD
Our Price: $2.99 (88% OFF) USD
Managing Customer Value
Author: Gale, Bradley T.
Publisher: Free Press
Category: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780029110454
ISBN 10: 0029110459
List Price: $35.00 USD
Our Price: $6.99 (80% OFF) USD
Author: Gale, Bradley T.
Publisher: Free Press
Category: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780029110454
ISBN 10: 0029110459
List Price: $35.00 USD
Our Price: $6.99 (80% OFF) USD
The Market Driven Organization: Understanding, Attracting, and Keeping Baluable Customers
Author: Day, George S.
Publisher: Free Press
Category: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780684864679
ISBN 10: 0684864673
List Price: $28.00 USD
Our Price: $6.99 (75% OFF) USD
Author: Day, George S.
Publisher: Free Press
Category: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780684864679
ISBN 10: 0684864673
List Price: $28.00 USD
Our Price: $6.99 (75% OFF) USD
The Mesh: Why the Future of Business Is Sharing
Author: Gansky, Lisa
Publisher: Portfolio
Category: Business & Economics~Customer Service
Hardcover
ISBN 13: 9781591843719
ISBN 10: 1591843715
List Price: $25.95 USD
Our Price: $5.99 (77% OFF) USD
Author: Gansky, Lisa
Publisher: Portfolio
Category: Business & Economics~Customer Service
Hardcover
ISBN 13: 9781591843719
ISBN 10: 1591843715
List Price: $25.95 USD
Our Price: $5.99 (77% OFF) USD
Outside Innovation: How Your Customers Will Co-Design Your Company's Future
Author: Seybold, Patricia B.
Publisher: Collins
Category: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780061135903
ISBN 10: 0061135909
List Price: $26.95 USD
Our Price: $4.99 (81% OFF) USD
Author: Seybold, Patricia B.
Publisher: Collins
Category: Business & Economics~Customer Service
Hardcover
ISBN 13: 9780061135903
ISBN 10: 0061135909
List Price: $26.95 USD
Our Price: $4.99 (81% OFF) USD
Overpromise and Overdeliver: The Secrets of Unshakable Customer Loyalty
Author: Barrera, Rick
Publisher: Portfolio
Category: Business & Economics~Customer Service
Hardcover
ISBN 13: 9781591840619
ISBN 10: 1591840619
List Price: $25.95 USD
Our Price: $4.99 (81% OFF) USD
Author: Barrera, Rick
Publisher: Portfolio
Category: Business & Economics~Customer Service
Hardcover
ISBN 13: 9781591840619
ISBN 10: 1591840619
List Price: $25.95 USD
Our Price: $4.99 (81% OFF) USD
The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference
Author: Fornell, Claes
Publisher: Palgrave Macmillan
Category: Business & Economics~Customer Service
Softcover
ISBN 13: 9780230604063
ISBN 10: 0230604064
List Price: $16.95 USD
Our Price: $6.99 (59% OFF) USD
Author: Fornell, Claes
Publisher: Palgrave Macmillan
Category: Business & Economics~Customer Service
Softcover
ISBN 13: 9780230604063
ISBN 10: 0230604064
List Price: $16.95 USD
Our Price: $6.99 (59% OFF) USD
Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone.
Author: Joel, Mitch
Publisher: Business Plus
Category: Business & Economics~Customer Service
Softcover
ISBN 13: 9780446548229
ISBN 10: 0446548227
List Price: $16.99 USD
Our Price: $8.49 (50% OFF) USD
Author: Joel, Mitch
Publisher: Business Plus
Category: Business & Economics~Customer Service
Softcover
ISBN 13: 9780446548229
ISBN 10: 0446548227
List Price: $16.99 USD
Our Price: $8.49 (50% OFF) USD
Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone.
Author: Joel, Mitch
Publisher: Business Plus
Category: Business & Economics~Customer Service
Softcover
ISBN 13: 9780446548229
ISBN 10: 0446548227
List Price: $16.99 USD
Our Price: $3.99 (77% OFF) USD
Author: Joel, Mitch
Publisher: Business Plus
Category: Business & Economics~Customer Service
Softcover
ISBN 13: 9780446548229
ISBN 10: 0446548227
List Price: $16.99 USD
Our Price: $3.99 (77% OFF) USD
