Customer Service

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The 24-Hour Customer: New Rules for Winning in a Time-Starved, Always-Connected Economy
Author: Ott, Adrian C.
Publisher: HarperCollins Publisher
Category: Business & Economics~Consumer Behavior
Hardcover

ISBN 13: 9780061798610
ISBN 10: 0061798614

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C-Scape: Conquer the Forces Changing Business Today
Author: Kramer, Larry
Publisher: HarperCollins Publisher
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9780061984976
ISBN 10: 0061984973

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Consumed: Rethinking Business in the Era of Mindful Spending
Author: Benett, Andrew
Publisher: Palgrave Macmillan
Category: Business & Economics~Consumer Behavior
Hardcover

ISBN 13: 9780230101784
ISBN 10: 023010178X

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The Culting of Brands: Turn Your Customers into True Believers
Author: Atkin, Douglas
Publisher: Portfolio
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9781591840961
ISBN 10: 1591840961

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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Author: Berry, Leonard L.
Publisher: Free Press
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9780684845111
ISBN 10: 0684845113

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The Disloyal Company
Author: Leger Marketing
Publisher: Transcontinental Books
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9780980992472
ISBN 10: 0980992478

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The Fred Factor
Author: Sanborn, Mark
Publisher: Waterbrook Press
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781578568321
ISBN 10: 1578568323

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GoldMine 6 For Dummies
Author: Scott, Joel
Publisher: Wiley
Category: Business & Economics~Customer Service
Softcover

ISBN 13: 9780764508455
ISBN 10: 0764508458

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Stock: 201
How to Say It: Creating Complete Customer Satisfaction
Author: Griffin, Jack
Publisher: Prentice Hall Press
Category: Business & Economics~Business Communication
Paperback

ISBN 13: 9780735205253
ISBN 10: 0735205256

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"I Love You More Than My Dog"
Author: Bliss, Jeanne
Publisher: Portfolio
Category: Business & Economics~Customer Service
Paperback

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ISBN 13: 9781591844419
ISBN 10: 159184441X

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"I Love You More Than My Dog"
Author: Bliss, Jeanne
Publisher: Portfolio
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9781591844419
ISBN 10: 159184441X

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Innovating IT: Transforming IT From Cost Crunchers to Growth Drivers
Author: Arussy, Lior
Publisher: Wiley
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9780764583698
ISBN 10: 0764583697

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Stock: 45
Jab, Jab, Jab, Right Hook
Author: Vaynerchuk, Gary
Publisher: Harper Collins Publisher
Category: Business & Economics~Customer Service
Hardcover

Autographed Copy


ISBN 13: 9780062316714
ISBN 10: 0062316710

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Stock: 76
The Loyalty Leap
Author: Pearson, Bryan
Publisher: Penguin Books
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781591844914
ISBN 10: 1591844916

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The Market Driven Organization
Author: Day, George S.
Publisher: Free Press
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9781416584612
ISBN 10: 1416584617

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The Mesh: Why the Future of Business Is Sharing
Author: Gansky, Lisa
Publisher: Portfolio
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781591843719
ISBN 10: 1591843715

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Stock: 473
The New Rules of Retail
Author: Dart, Michael
Publisher: Palgrave Macmillan
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781137279262
ISBN 10: 1137279265

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Stock: 48
Nice Companies Finish First
Author: Shankman, Peter
Publisher: Palgrave Macmillan
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9781137279156
ISBN 10: 113727915X

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Salesforce Service Cloud For Dummies
Author: Paz, Jon
Publisher: Wiley
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9781119010685
ISBN 10: 1119010683

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Satisfaction: How Every Great Company Listens to the Voice of the Customer
Author: Denove, Chris
Publisher: Portfolio
Category: Business & Economics~Customer Service
Softcover

ISBN 13: 9781591841647
ISBN 10: 159184164X

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Stock: 201
Social CRM for Dummies
Author: Diamond, Stephanie
Publisher: Wiley
Category: Business & Economics~Customer Service
Softcover

ISBN 13: 9781118242490
ISBN 10: 1118242491

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Spark: Be More Innovative Through Co-Creation
Author: Winsor, John
Publisher: B2 Books
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9781932841473
ISBN 10: 1932841474

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Stock: 27
The Value Profit Chain
Author: Heskett, James L.
Publisher: Free Press
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9781476799988
ISBN 10: 1476799989

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You Can't Win a Fight with Your Client: & 49 Other Rules for Providing Great Service
Author: Markert, Tom
Publisher: Collins
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9780061228551
ISBN 10: 0061228559

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Your Call Is (Not That) Important to Us
Author: Yellin, Emily
Publisher: Free Press
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781416546894
ISBN 10: 1416546898

List Price: $26.00 USD
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