Customer Service

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Best Practices
Author: Andersen, Arthur
Publisher: Touchstone Books
Category: Business & Economics~Customer Service
Softcover

ISBN 13: 9780684848044
ISBN 10: 068484804X

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C-Scape: Conquer the Forces Changing Business Today
Author: Kramer, Larry
Publisher: Harper Collins
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9780061984976
ISBN 10: 0061984973

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Consumed: Rethinking Business in the Era of Mindful Spending
Author: Benett, Andrew
Publisher: Palgrave Macmillan
Category: Business & Economics~Consumer Behavior
Hardcover

ISBN 13: 9780230101784
ISBN 10: 023010178X

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The Curve
Author: Lovell, Nicholas
Publisher: Penguin Group
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781591846635
ISBN 10: 1591846633

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Customer Mania!: It's Never Too Late to Build a Customer-Focused Company
Author: Blanchard, Kenneth
Publisher: Free Press
Category: Business & Economics~Customer Service
Softcover

ISBN 13: 9780743270298
ISBN 10: 0743270290

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The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
Author: Cockerell, Lee
Publisher: Crown Publishers
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9780770435608
ISBN 10: 0770435602

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Delivering Quality Service
Author: Zeithaml, Valarie A.
Publisher: Free Press
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9781439167281
ISBN 10: 1439167281

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The Disloyal Company
Author: Leger Marketing
Publisher: Transcontinental Books
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9780980992472
ISBN 10: 0980992478

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The Effortless Experience
Author: DeLisi, Rick
Publisher: Portfolio
Category: Business & Economics~Customer Service
Hardcover

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ISBN 13: 9781591845812
ISBN 10: 1591845815

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Everyone's a Critic: Winning Customers in a Review-Driven World
Author: Tancer, Bill
Publisher: Portfolio
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781591846383
ISBN 10: 1591846382

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Hidden in Plain Sight
Author: Chipchase, Jan
Publisher: Harper Collins
Category: Business & Economics~Commodities
Hardcover

ISBN 13: 9780062125699
ISBN 10: 0062125699

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How to Say It: Creating Complete Customer Satisfaction
Author: Griffin, Jack
Publisher: Prentice Hall Press
Category: Business & Economics~Business Communication
Paperback

ISBN 13: 9780735205253
ISBN 10: 0735205256

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"I Love You More Than My Dog"
Author: Bliss, Jeanne
Publisher: Portfolio
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9781591844419
ISBN 10: 159184441X

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Integrity Service: Treat Your Customers Right--Watch Your Business Grow
Author: Willingham, Ron
Publisher: Free Press
Category: Business & Economics~Customer Service
Softcover

ISBN 13: 9781476763323
ISBN 10: 1476763321

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The Language of Trust: Selling Ideas in a World of Skeptics
Author: Maslansky, Michael
Publisher: Prentice Hall Press
Category: Business & Economics~Business Communication
Hardcover

ISBN 13: 9780735204751
ISBN 10: 0735204756

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Managing Customer Value: Creating Quality and Service That Customers Can See
Author: Gale, Bradley T.
Publisher: Free Press
Category: Business & Economics~Customer Service
Softcover

ISBN 13: 9781451612929
ISBN 10: 1451612923

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The Mesh: Why the Future of Business Is Sharing
Author: Gansky, Lisa
Publisher: Portfolio
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781591843719
ISBN 10: 1591843715

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The New Rules of Retail
Author: Dart, Michael
Publisher: Palgrave Macmillan
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781137279262
ISBN 10: 1137279265

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Nice Companies Finish First
Author: Shankman, Peter
Publisher: Palgrave Macmillan
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9781137279156
ISBN 10: 113727915X

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Outstanding! 47 Ways to Make Your Organization Exceptional
Author: Miller, John G.
Publisher: Penguin Group
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9780143129929
ISBN 10: 0143129929

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Satisfaction: How Every Great Company Listens to the Voice of the Customer
Author: Denove, Chris
Publisher: Portfolio
Category: Business & Economics~Customer Service
Softcover

ISBN 13: 9781591841647
ISBN 10: 159184164X

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Stock: 108
Social CRM for Dummies
Author: Diamond, Stephanie
Publisher: Wiley
Category: Business & Economics~Customer Service
Softcover

ISBN 13: 9781118242490
ISBN 10: 1118242491

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Spark: Be More Innovative Through Co-Creation
Author: Winsor, John
Publisher: B2 Books
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9781932841473
ISBN 10: 1932841474

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Stock: 39
The Value Profit Chain
Author: Heskett, James L.
Publisher: Free Press
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9781476799988
ISBN 10: 1476799989

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What the Customer Wants You to Know: How Everybody Needs to Think Differently about Sales
Author: Charan, Ram
Publisher: Portfolio
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781591841654
ISBN 10: 1591841658

List Price: $21.95 USD
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