Customer Service

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C-Scape: Conquer the Forces Changing Business Today
Author: Kramer, Larry
Publisher: Harper Collins
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9780061984976
ISBN 10: 0061984973

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The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results
Author: Adamson, Brent
Publisher: Portfolio
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781591848158
ISBN 10: 1591848156

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Stock: 79
Consumed: Rethinking Business in the Era of Mindful Spending
Author: Benett, Andrew
Publisher: Palgrave Macmillan
Category: Business & Economics~Consumer Behavior
Hardcover

ISBN 13: 9780230101784
ISBN 10: 023010178X

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The Customer Comes Second: Put Your People First and Watch 'e4m Kick Butt (Fully Revised and Updated)
Author: Peters, Diane McFerrin
Publisher: Harper Collins
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9780060526566
ISBN 10: 0060526564

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Customer Mania!: It's Never Too Late to Build a Customer-Focused Company
Author: Blanchard, Kenneth
Publisher: Free Press
Category: Business & Economics~Customer Service
Softcover

ISBN 13: 9780743270298
ISBN 10: 0743270290

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The Disloyal Company
Author: Leger Marketing
Publisher: Transcontinental Books
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9780980992472
ISBN 10: 0980992478

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Stock: 124
Everyone's a Critic: Winning Customers in a Review-Driven World
Author: Tancer, Bill
Publisher: Portfolio
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781591846383
ISBN 10: 1591846382

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Hidden in Plain Sight
Author: Chipchase, Jan
Publisher: Harper Collins
Category: Business & Economics~Commodities
Hardcover

ISBN 13: 9780062125699
ISBN 10: 0062125699

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"I Love You More Than My Dog"
Author: Bliss, Jeanne
Publisher: Portfolio
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9781591844419
ISBN 10: 159184441X

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Stock: 18
Integrity Service: Treat Your Customers Right--Watch Your Business Grow
Author: Willingham, Ron
Publisher: Free Press
Category: Business & Economics~Customer Service
Softcover

ISBN 13: 9781476763323
ISBN 10: 1476763321

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The Language of Trust: Selling Ideas in a World of Skeptics
Author: Maslansky, Michael
Publisher: Prentice Hall Press
Category: Business & Economics~Business Communication
Hardcover

ISBN 13: 9780735204751
ISBN 10: 0735204756

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Looptail: How One Company Changed the World by Reinventing Business
Author: Dalai Lama
Publisher: Piatkus Books
Category: Business & Economics~Corporate & Business History
Paperback

ISBN 13: 9780349404578
ISBN 10: 0349404577

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Stock: 24
The Mesh: Why the Future of Business Is Sharing
Author: Gansky, Lisa
Publisher: Portfolio
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781591843719
ISBN 10: 1591843715

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Monster Loyalty
Author: Huba, Jackie
Publisher: Penguin Books
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781591846505
ISBN 10: 1591846501

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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company (Business Books
Author: Michelli, Joseph A.
Publisher: McGraw-Hill Publishing Co
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9780071548335
ISBN 10: 0071548335

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The New Rules of Retail
Author: Dart, Michael
Publisher: Palgrave Macmillan
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781137279262
ISBN 10: 1137279265

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Stock: 4
The New Rules of Retail
Author: Dart, Michael
Publisher: Palgrave Macmillan
Category: Business & Economics~Customer Service
Hardcover

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ISBN 13: 9781137279262
ISBN 10: 1137279265

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Stock: 28
Nice Companies Finish First
Author: Shankman, Peter
Publisher: Palgrave Macmillan
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9781137279156
ISBN 10: 113727915X

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Stock: 42
Outstanding! 47 Ways to Make Your Organization Exceptional
Author: Miller, John G.
Publisher: Penguin Group
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9780143129929
ISBN 10: 0143129929

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Stock: 105
Social CRM for Dummies
Author: Diamond, Stephanie
Publisher: Wiley
Category: Business & Economics~Customer Service
Softcover

ISBN 13: 9781118242490
ISBN 10: 1118242491

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Stock: 3
Spark: Be More Innovative Through Co-Creation
Author: Winsor, John
Publisher: B2 Books
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9781932841473
ISBN 10: 1932841474

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Stock: 30
The Value Profit Chain
Author: Heskett, James L.
Publisher: Free Press
Category: Business & Economics~Customer Service
Paperback

ISBN 13: 9781476799988
ISBN 10: 1476799989

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Stock: 1
Your Call Is (Not That) Important to Us
Author: Yellin, Emily
Publisher: Free Press
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781416546894
ISBN 10: 1416546898

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Stock: 500
Zombie Loyalists: Using Great Service to Create Rabid Fans
Author: Shankman, Peter
Publisher: St. Martin's Press
Category: Business & Economics~Customer Service
Hardcover

ISBN 13: 9781137279668
ISBN 10: 1137279664

List Price: $27.00 USD
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